GDPR Data Subject Rights

Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have specific rights regarding your personal data. Equilia AI is committed to honoring these rights and processing your requests in accordance with applicable data protection laws.

1. Right of Access (Article 15)

You have the right to obtain confirmation as to whether your personal data is being processed, and if so, access to your personal data and information about:

• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom personal data has been or will be disclosed
• The retention period or criteria used to determine the period
• The source of the data (if not collected directly from you)

2. Right to Rectification (Article 16)

You have the right to have inaccurate personal data corrected and incomplete personal data completed. For rectification requests, please contact directly.

3. Right to Erasure / "Right to be Forgotten" (Article 17)

You have the right to request deletion of your personal data when:

• The data is no longer necessary for the purposes it was collected
• You withdraw consent and there is no other legal basis for processing
• You object to processing and there are no overriding legitimate grounds
• The data has been unlawfully processed
• The data must be erased to comply with a legal obligation

Note: This right is not absolute. We may need to retain certain data to comply with legal obligations, establish legal claims, or for other legitimate reasons.

4. Right to Restriction of Processing (Article 18)

For restriction, portability, or objection requests, please contact directly.

How We Process Your Request

Verification Process

To protect your privacy and prevent unauthorized access, we verify your identity by sending a 6-digit verification code to the email or phone number associated with your data. You must enter this code to complete your request.

Response Timeline

Under GDPR Article 12(3), we will respond to your request within 1 month of receipt. For data access requests, data is provided immediately upon verification. For erasure requests, deletion is queued for admin approval and completed promptly.

Free of Charge

We provide information and process requests free of charge. However, if your request is manifestly unfounded or excessive (particularly if it is repetitive), we may charge a reasonable fee or refuse to act on the request.

Right to Lodge a Complaint

If you believe we have not adequately addressed your request or have violated your data protection rights, you have the right to lodge a complaint with a supervisory authority in your country.

Spain (Equilia AI's location): Agencia Española de Protección de Datos (AEPD)
Website: www.aepd.es